PUMPS

Sump pump repair and installation in Roswell

Sump pump repair and installation in Roswell and North Metro Atlanta. A pump that runs and runs while the pit stays full is not keeping your basement dry. The fault is the pump, the controls, the check valve or the discharge, and each is a different fix. Tell us what the pit is doing. We find which one and price it. Call 770-597-4141.

Signs you need sump pump repair and installation

  • The pump runs without the water in the pit going down.
  • It cycles on and off every few seconds.
  • A new grinding or humming sound from the pit.
  • The pump does not start when the water rises.
  • Water is near outlets or the pump now: stay out and call.

How we diagnose it

  1. 1Watch the pit, not just the motorDoes the level drop when the pump runs? Does water come back after it stops? Those two answers separate a pump problem from a check valve or discharge problem.
  2. 2Check the controls and the dischargeA float that sticks, a check valve that lets water back in, or a discharge line that is frozen or crushed all look like a dead pump from upstairs.
  3. 3Match the fix to the faultA stuck float is a part. A pump that cannot keep up is a replacement sized for the water coming in. You get the price before we change anything.

Your likely options

  1. Method

    Repair the component

    What it does

    Replace the float, the check valve or the switch and leave a sound pump in place. Cheaper than a new pump when the motor is fine.

    When it applies
    • the motor runs and one part has failed.
  2. Method

    Replace the pump

    What it does

    A new pump matched to the pit and the inflow, with the discharge and check valve looked at while it is out. Bigger is not the answer by default.

    When it applies
    • a burned-out motor, or a pump too small for the water.
  3. Method

    Add a battery backup

    What it does

    A second pump on a battery that takes over when the power goes out in a storm, which is exactly when the first one is needed most.

    When it applies
    • a finished basement, or outages you have already lived through.

What it costs

A visit to look at the problem. We tell you on the phone, before we schedule, whether that visit has a charge and what it is.

  • A part, a new pump, or a pump plus backup.
  • Discharge line work outside the house.
  • Pit size and how much water comes in during a storm.

A written scope and price for the repair, before we start. No work beyond that scope without your OK.

Pump running but the pit stays full?

Say whether it runs, cycles, hums or does nothing, and whether the level drops. We find the failed part and quote before we touch it.

Sump pump repair and installation questions

Is a pump that runs all the time broken?

Not always. In a heavy rain it has that much water to move. If it runs with the level steady or rising, the pump, the switch or the discharge is the problem.

Is a sump pump the same as the pump under my basement bathroom?

No. A sump pump moves groundwater out of a pit. The pump under a basement bathroom is a sewage ejector and moves wastewater. Different pump, different page.

Will a new pump keep the basement dry in every storm?

No pump covers every storm or every outage. A pump sized for your inflow, a working check valve and a backup for power loss cover most of what a storm brings.

Do you charge to come out and look?

We tell you on the phone, before we schedule, whether the visit has a charge and what it is.

How soon can you come?

Call and we tell you straight; it depends on the day. For an active leak or backup, call rather than sending the form.

770-597-4141Request service