WATER LINES

Main water line repair in Roswell

Main water line repair in Roswell and North Metro Atlanta. The line between the meter and the house is the one you cannot see. When it fails, the whole house feels it: bill, pressure, yard. Tell us what changed and when. We test the supply system, find the break, and price a repair or a replacement before touching the ground. Call 770-597-4141.

Signs you need main water line repair

  • Water use jumped on the bill while habits stayed the same.
  • Ground stays soggy along the path from the meter to the house.
  • You hear water moving when every tap and appliance is off.
  • Low pressure at every fixture at once, not one bad faucet.
  • Water is pouring now: shut the house valve and call.

How we diagnose it

  1. 1Test the supply system firstLeak detection and a pressure test on the supply side tell us whether the loss is in the buried line, a fixture or a connection indoors.
  2. 2Read the pipe, not the symptomMaterial, age, past repairs and how deep it runs. A line with two patches already is a different decision from one puncture in a sound pipe.
  3. 3Price the repair and the replacementYou see both numbers with what each includes: access, the pipe, testing after, and what gets restored. Then you choose, and we start.

Your likely options

  1. Method

    Targeted repair

    What it does

    We dig at the break, cut out the failed section and join new pipe to sound pipe on either side. The rest of the line stays.

    When it applies
    • one isolated break in a line that is otherwise serviceable.
  2. Method

    Full replacement

    What it does

    A new line from the meter to the house when the old pipe has failed in more than one place or the material is at the end of its life.

    When it applies
    • repeat failures, widespread deterioration, or a third patch on the same run.
  3. Method

    Trenchless replacement

    What it does

    The new line goes in through two access pits instead of a trench, by boring a new path or bursting the old pipe. Details on the trenchless water line page.

    When it applies
    • full replacement under a driveway or landscaping, where the pipe is suitable.

What it costs

A visit to look at the problem. We tell you on the phone, before we schedule, whether that visit has a charge and what it is.

  • Spot repair versus a new line end to end.
  • Depth of the line and what sits on top of it.
  • Testing the result and restoring the surface afterwards.

A written scope and price for the repair, before we start. No work beyond that scope without your OK.

Tell us what the water is doing

A higher bill, a soggy yard, or no pressure. Say what changed and when, and we test the supply line before anyone quotes a replacement.

Main water line repair questions

My meter moves with everything off. Does that locate the leak?

It tells us water is leaving the system somewhere past the meter. It does not say where. A running toilet does the same thing. We find the line before we quote it.

I shut the house valve and water still runs in the yard. Why?

The leak is upstream of your valve, between it and the meter. Leave the meter alone; that is utility equipment. Call and tell us the valve is closed.

Can you price the whole job over the phone?

We can explain what drives the price. The firm number comes after we locate the break and see the route, and you get it in writing before we dig.

Do you charge to come out and look?

We tell you on the phone, before we schedule, whether the visit has a charge and what it is.

How soon can you come?

Call and we tell you straight; it depends on the day. For an active leak or backup, call rather than sending the form.

770-597-4141Request service